resume
Matthew Ratcliffe
Senior Software Engineer & Architect · Ballarat, Victoria, Australia. 20+ years across healthcare, financial services and technology-first businesses — AI, integrations, greenfield and brownfield delivery, and product management.
Feb 2026 - Present
Senior Software Engineer
h-trak (AUS) · Richmond, VIC · Hybrid
- Delivering healthcare technology solutions across complex clinical, operational and supply-chain environments.
- Designing and implementing integrations using HL7, FHIR, APIs and Mirth Connect.
- Building modern applications and services with .NET, C#, ASP.NET Core, EF Core and PostgreSQL.
- Contributing to the architecture and delivery of HTrak's mobile, backend and back-office platforms.
- Developing solutions for hospital inventory, procedure tracking, order receipting, barcode scanning, expiry management, lot and serial tracking, and location-based workflows.
- Improving deployment reliability through Docker, Kubernetes, GitLab CI/CD, automated testing, monitoring and health checks.
- Developing internal tools, MCP integrations and AI-powered workflows, agents and conversational systems.
Feb 2025 - Present
Independent Contractor | Digital Investor
Matthew Ratcliffe · Ballarat, VIC
- Providing architecture, technology and product advisory to businesses and enterprises.
- Investing in and advising on independent product suites and digital technology ventures.
Aug 2017 - Feb 2025
Principal Consultant & Director
Journey2 · 7 yrs 7 mos
- Providing cyber security advice to customers, and coaching internal and customer staff.
- CI/CD implementation and best-practice advice; agile (Scrum/Kanban) implementation strategies tailored to each team.
- Architectural design and implementation across .NET (Framework/Core), React/React Native/Angular/Blazor and ASP.NET/MVC.
- ROI and cost-benefit analysis for products and vendors; time and capital investment decisions for new technology.
- Stakeholder engagement internally and externally; technical input into pre-sales and project activities.
- Driving DevOps capability and cross-functional delivery; coaching, mentoring and process uplift.
2013 - Aug 2017
Partner
Journey2 · Sydney, Australia
- Implemented product management best practices for startups and SMEs.
- Led development of Seamless, a data collection and analytics platform to monitor key business metrics.
- Delivered MVPs and full client projects, launching products in under 90 days from conception.
- Conducted user interviews and prepared personas to align development and roadmaps; feasibility reporting on proposed solutions.
Jul 2018 - Nov 2020
Software Developer & Architect
Telstra Health · Ballarat, VIC
- Migrated applications from co-location to Azure, with cloud cost-reduction strategies.
- Implemented build management, CI/CD technology and processes, and release/compliance management.
- Implemented real-time monitoring across ~50,000 telemetry points for critical infrastructure, with SMS/chat/email integration.
- Architected and developed the GP Referrals platform (formerly FAST Forms) using FHIR, and secure message sending with private key storage.
- Upgraded FHIR servers from DSTU2/STU3 to R4; implemented automated static code analysis and security tooling (Blackduck/Polaris) in the pipeline.
- Mentored direct team members and the wider organisation.
Jul 2015 - Aug 2017
Product Manager - Financial Services
Temenos · Greater Sydney Area
- Owned product vision and roadmap for Comprehensive Advice, Revenue Management & Platforms.
- Deep understanding of the Australian financial services and Advice industry landscape.
- Implemented cross-product integrations and cross-sell opportunities; led offshoring of BA, dev and test functions.
- Implemented agile working methodology and product management best practices across the team.
Dec 2014 - Jun 2015
Systems Administrator
TAFE NSW · Penrith, NSW
- Implemented, maintained and supported Western Sydney Institute server and storage infrastructure.
- Enhanced and implemented automated monitoring and recovery solutions to maintain uptime.
Jun 2013 - Dec 2014
IT Hosting Support Developer
Rubik Financial Limited · Sydney CBD
- Supported a mission-critical hosting environment used by thousands of end users daily.
- Developed automation tooling to support the ongoing operation of the environment.
Sep 2010 - Mar 2012
Support Analyst Programmer
Macquarie Bank · Greater Sydney Area
- Supported a mission-critical hosting environment and drove platform initiatives forward.
- Project managed new initiatives, provisioning and client migrations to new infrastructure.
Jan 2005 - 2013
Owner
The Xenobyte Group · Greater Sydney Area
- Implemented product management best practices for startups and SMEs.
- Delivered MVPs and full projects for clients, establishing working practices to lay the foundations for success.